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FAQ
  • Q1-Previously are you supply in India any where than please sand all address & phone no than we will visit and checking quality. 

    Yes, we have clients in your country. As they were served by our colleagues, we will first ask for their consent before sharing their address and phone number with you.

  • Q2- For the Building Hoist,if we add the frequency converter,what benefit we get?

    01- Easy installation; fault display in both Chinese and English for easy maintenance.

    02- Less impact on the motor and mechanical parts, extending working life.

    03- Lower electric current, saving energy and money.

    04- Smooth rise and fall with no sense of slipping.

    05- Equipment working conditions can be checked via remote control.

    06- Lower fault rate and high working efficiency.

  • Q3- Any further spare parts if we need to keep in stock 

    Answer: We recommend you to buy the below spare parts together with the building hoist shipment:
    ATT Description of spare parts QTY need
    01 Fall arrester 1
    02 11kw driving motor 1
    03 driving reducer 1
    04 boom motor 1
    05 foundation bolt 8
    06 Idler wheel 1
    07 Back gear wheel 1
    08 cable 1
    09 Sensor pin 1
    10 Limit switch 1
    11 Overload limiter   1
    12 Spring 1

    We recommend you to buy the below spare parts together with the tower crane shipment:
    Description of Spare parts Qty need
    slewing motor 1
    slewing reducer 1
    mast bolts 8
    trolley wheel 8
    trolley limiter 1
    torque limiter 1
    overload limiter  1
    slewing limiter 1
    height limiter 1
    jacking motor 1
    jack cylinder 1
    lifting motor 1
    hook 1

  • Q4-Any material that we need to buy and tools required to execute installation 

    Answer: We will send you these tools with free cost shipped together with the construction hoist.
    Stt Descriptions of tools Qty
    01 ¢34 wrench 1
    02 ¢36 wrench 1
    03 ¢400 Adjustable Wrenches 1
    04 ¢14 Hex Wrenches 1
    05 ¢16 Hex Wrenches 1
    06 pliers 1
    07 screwdriver 1
    08 grease 4 package
    09 Grease gun 1
    10 safety belt 6
     
    We will send you these tools with free cost shipped together with the tower crane:
    Stt Description of tools Qty
    01 rope 1 sets
    02 rope clip 1 sets
    03 hammer 1 unit
    04 screwdriver 1 sets
    05 pliers  1 pc
    06 wrench 1 pc
    07 safety belt 1 pc
     
  • Q5- What materials we need to prepare before installation of the tower cranes or construction hoist ?

    Answer: Prepare the following before installing your tower crane or construction hoist:
    Stt Description Qty
    01 installation workers 5 people
    02 25T truck crane 1 set
    03 The cable from your project distribution box to the building hoist distribution control box 1 set
    04 electrician 1 people

  • Q6-Your tower crane price is so high!

    Answer Step 1: Please tell us whose price is lower than ours, and check whether it is the same as ours:

    01- Over 22 years of manufacture experience, quality assured.

    02- ISO and CE certified.

    03- Same equipment? — motor brand, electrics brand, mast size and thickness, etc.

    04- Same manufacture technical process?

    05- Different raw materials — all raw materials entering our factory are tested with the carbon and sulfur analyzer.

    06- All spare parts are inspected before leaving the factory.

    07- The difference in after-sales service systems.

    08- The working time of our project engineers (sales) — in our company, most sales staff have worked for more than 5 years.

    Answer Step 2: Can you tell us your target price?

    01- Many factors affect the price: spare parts stock, key spare parts brand, delivery period, quality control, payment terms, painting process and quality, etc.

    02- We have exported many tower cranes to your market and we give them the same price.

PRODUCT

• Cranes Machinery 
• Agricultural Machinery
• Materials Handling Machinery
• High-precision sensor
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Sales Office: 15F, Guoshan Centre, No 46, Changcheng Road, 
Taian City, Shandong, China  
Tel:0086-538-8520698
Fax: 0086-538-8520697
Website:www.tavolgroup.com 
Mail:sales@tavolgroup.com 

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